Answering All Your Frequently Asked Questions

Dedicated to serving the needs of our customers

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Are refunds available?

Rental transactions are final. There are no refunds for unused portions of the rental period that have already been paid, including prepaid rent. 

Leases are on a month-to-month basis. The rental period starts on the day the lease is signed and continues to the anniversary date the following month. 

Rent will not be prorated for early move-outs. If an account is erroneously overcharged, a check refund will be issued for the discrepancy. 

Merchandise sales are final. Packing supplies may be picked up and purchased at each site location. Sentinel Self Storage does not ship any products. 

What are the requirements for vehicle storage?

To store a vehicle at Sentinel Self Storage, the following criteria must be met:

• Vehicle's registration must be the tenant's name
• Current registration and insurance required
• Vehicle must be on site at time of leasing

Your One-stop Shop for All Things Moving and Storage

Serving DE, MD, NJ, and PA

Our Sentinel Self Storage locations feature a wide variety of moving boxes and packing supplies. Rent a storage unit and purchase everything from boxes and bubble wrap to mattress covers and tape, all in one convenient place. 

Stop by your local Sentinel Self Storage location, and one of our trained storage professionals will be happy to assist you with choosing a storage unit and all of your packing needs.

We understand how overwhelming moving and storing can be. So, we have compiled a helpful list of storage tips and tricks to help make your experience renting a storage unit with us as easy as possible. 

Committed to delivering the highest quality customer service available, our professional storage team is here for you.

If your interests lie in investigating our auctions, feel free to check out our Auctions page.

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